Privacy Policy
Effective Date: 28 August 2024 (Updated: 17 July 2025)
At Med-Bay.com (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or receive communications from us. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Your name, email address, phone number, postal address, and any other information you voluntarily provide to us when you interact with us, register at events, or communicate with us.
- Payment Information: When you make a purchase, your payment details (processed by our payment processor and not stored by us).
- Technical Information: We automatically collect certain information about your device and browsing behavior, such as IP address, browser type, operating system, access times, and referring URLs.
- Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities on our website.
2. How We Use Your Information
We use the information we collect for purposes including:
- To provide and maintain our services
- To process your transactions and manage your orders
- To communicate with you about updates, newsletters, and promotional materials
- To personalize your experience
- To improve our website, products, and services
- To comply with legal obligations
- To send relevant industry communications, including on behalf of third-party organizations whose products, services, or news may be of interest to you
3. Our Contact Database
We maintain our own database of professionals in the dental and healthcare industries, collected through direct interactions at events, professional engagements, and publicly available information. We use this information in good faith to share relevant industry news, opportunities, and updates with professionals.
4. Communications on Behalf of Third Parties
From time to time, we may use our database to send communications on behalf of third-party organizations whose products, services, or news we believe may be relevant and of legitimate interest to you. Your information is not shared with these third parties without your consent. If you prefer not to receive such communications, you may opt out at any time by using the unsubscribe link in our emails or by contacting us directly.
5. Disclosure of Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: Vendors and service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.
- Legal Requirements: To comply with the law, respond to legal processes, or protect the rights, property, and safety of Med-Bay.com, our users, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
6. Security of Your Information
We take reasonable measures to protect your information, but no data transmission or storage method can guarantee absolute security.
7. Your Choices
You have the following rights regarding your information:
- Access and Correction: You may contact us to update your personal information.
- Opt-Out: You may opt out of receiving promotional or third-party communications at any time by using the unsubscribe link in our emails or by contacting us directly.
- Cookies: You can configure your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly if you disable cookies.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected information from a child under 13, we will delete it.
9. App Store Privacy – Med-Bay Event Scanner Pro
We do not collect, store, or share any personal data through the Med-Bay Event Scanner Pro app. The app functions solely as a QR code scanner for event check-ins and does not track, log, or transmit any user information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes are effective immediately upon posting the revised policy on our website. Continued use of our services constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@med-bay.com.
By using Med-Bay.com or interacting with us, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.